Thursday, October 9, 2008

Be accused of lying! (one of my favorite stories)

One day my studio manager comes up to me following her vacation

Manager: Why did you put a rush on order number ###### without charging them?
Me(AsstMngr): I didn't put a rush on that order.
Manager: Well a rush requires manager approval and I didn't give it.
Me: I remember I took the photos for that order and put the order through, and I remember them talking about leaving the country soon, but I didn't put a rush on it.
Manager: (getting angry)Well I didn't approve it...
Me: I'm pretty sure I didn't, but I could always be mistaken. If I did, I'm sorry and it's definitely something I won't do in the future.
Manager: A rush order costs the company money and in order to be profitable we need to blah blah blah blah and we can't be giving away rush orders and blah blah blah blah.
Me: Again, I'll remember that in the future.

The more I thought about it, the more I was sure that I hadn't put a rush on that order. So the next day at work I got on company email and did some research to see who actually put the order through. Sure enough, it was one of our associates and the lab hadn't checked with us before doing the rush.
I printed out this email.

Me: (With a "whoops-isn't-this-a-funny-mistake" tone) Hey look Manager, I got on email to look it up and sure enough, it was Associate all along!

(This of course is the part where you would expect an apology. Instead...)

Manager: Why would you take the valuable time to look that up?

2 comments:

Anonymous said...

It must be in the CPI Manager's Training.

"Remember, you are NEVER wrong. Even when you are wrong. So therefore, make all the accusations about your employees you wish, because you will ALWAYS be right and they will be wrong."

Anonymous said...

At that question about why you wasted time looking it up:

"Oh, don't worry, I looked it up on my half hour break where you had me working off the clock."

Lord knows I hate this company!