Thursday, September 25, 2008

When your PRS starts to fall

At some point in your career, you will have a bad series of weeks, and your sales average will be low. This will be a conversation. Goals will be set. Write ups will be made and sent to the district manager.

They will decide that you can no longer work the peak hours. Therefore, they will put you on more evening shifts. This means you will have
1) Fewer hours
2) Fewer appointments
3) Fewer opportunities to improve
Your hours will move to flex hours and one of your coworkers will suddenly have her schedule change with two day's notice to take your hours.

Rather than encouragement saying that you can get your numbers up, they will instead issue threats about what will happen if you numbers don't go up and put you at times when people characteristically spend less money.

Good luck.

1 comment:

Lindsay said...

That is what happened to me! my PRS stayed consistently around 98, and though it wasn't great, it wasn't horrible. My SM and DM however, took that score as a sign to take away hours, as well as chances and ways to improve that score.