The word on the street is that these days, if you don't get your 3 outreach appointments, you're getting written up no matter what. As one commenter pointed out, when CPI makes its reports it says that sits are down because of the bad economy, but on the studio level, they tell you that sits are down because of you. Here are two further comments expounding on the problems:
"I asked what happens if we book 100 appoinments but none of them are for the next week...yup still a write up!"
Anonymous [a different one: you guys have to start choosing names like burntoutmgr did] writes:
"Today on a conference call we were told we have to speak to 10 customers a day during outreach or we get written up. 1st time corrective action 2nd time termination. that means if im alone and booked and only have one hour to outreach 10 people have to pick up the phone and speak to me or im fired? because i control the people at home now too? where is this magical wand im supposed to have to do my job? did it get sent through UPS on my day off? one person asked what if no one answers the phone do we still get written up? the reply was i highly doubt you can call ALL the call lists and not one person answers. i think im gonna go get a job telemarketing. ill make more money and when my schedule says off at 6 ill be actually going home not calling home and saying sorry honey we cant make the movie/dinner/boat ride/5 minutes alone/anniversary/birthday party/BBQ/birth of child/wedding/graduation/too tired to procreate... OH EXCUSE ME LIFE!!! because im chained to my studio. even though i spent all day with no appointments telemarketing myself into depression and someone decides to walk in at 5 effing 55!!!"
And I also hear from another commenter that now some lower volume studios are being tasked with making appointments for larger volume studios: bringing their job title closer and closer to telemarketer.
My main problem with outreach appointments is that a good majority of the time, they wouldn't even show for their appointment: they would just make one to be polite (while I appreciate the appointment, it just makes me look like I'm making fake appointments when so many are no shows).